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Posts Tagged Support

Troubleshooting T1 Status

Troubleshooting T1 Status There are many informational items that have a slow rate of change – the date for instance. The T1 status outputs these items round-robin on tag ” “. The format is id<colon>value. Axx: Current value of the Averages (A00=boatspeed,…). BU: Percentage of Ockam Bus

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Troubleshooting Configuration

System Configuration The functions the system outputs depends mostly on what interfaces are online. If no boatspeed sensor is attached, there will be no boatspeed output. Many functions depend on combinations of inputs. For example, it takes boatspeed and apparent wind inputs to produce true wind angle.

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Error Codes

Error codes are more than that: they also include advisories, e.g. Error 27, “Using SOG for boatspeed.” All current codes ore output to TEST Errors (tag “z”), each in turn. Some codes are deteced during power-up (noted in RED). Since they are only detected once, they remain

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Troubleshooting

Troubleshooting your system Pick one of the following troubleshooting pages depending on what you are looking to fix. If you are unfamiliar with your system, see Forensic Troubleshooting. If nothing is working, e.g. no lights or displays, see Power Troubleshooting. Processor seems to be OK, but displays

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Troubleshooting Displays

Display Troubleshooting Troubleshooting displays deals with of individual display issues other than wrong numbers (see Functional Troubleshooting) or multiple blank displays (see Bus Troubleshooting or Power Troubleshooting). Blank A blank display usually means that the indicator has no power. System not turned on. Bad ship’s battery voltage.

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Troubleshooting Functions

Troubleshooting Functions Troubleshooting functions involves problems with the values displayed. For other problems If you are unfamiliar with your system, see Forensic Troubleshooting. If nothing is working, e.g. no lights or displays, see Power Troubleshooting. Processor seems to be OK, but displays aren’t, see Bus Troubleshooting. If

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Troubleshooting Bus

Troubleshooting the Ockam Bus The Ockam bus supplies power from the CPU to all indicators and interfaces. The bus also carries signals in both directions between the CPU and the indicators and interfaces. In effect, all the boxes of the system are connected together by the bus

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Troubleshooting Power

Troubleshooting Power The Ockam system runs on ship’s power which typically must pass through 3 switches, two fuses, a voltage regulator, a power limiting circuit and the Ockam Bus before it gets to the display itself. In order to troubleshoot the system power, look at the various

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Forensic troubleshooting

Forensic troubleshooting

Forensic troubleshooting This page describes how to bring up an Ockam instrument system for the first time. It could apply to new installations, but the installer is usually around for that. Rather, this paper is written for somebody with no previous experience bringing up a system in

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Service and Support

Service and Support HotSwap program Ockam is the only instrument company with a program that promises to keep its instruments up and running, even on short notice. If a component fails, call our service department and get a replacement part delivered by overnight package service. Then send

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